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Warranty Information

One Year Replacement Warranty – ReplAi Cam

 

At ReplAi Cam, we are dedicated to providing high-quality, reliable products that you can trust.

 

To give you complete peace of mind, we offer a 6 month replacement warranty on all ReplAi Cam devices.

 

Your satisfaction and confidence in our products are our top priority.

 

What’s Covered

  • Product Defects: If your ReplAi Cam device develops a defect in materials or workmanship within 6 months of purchase, we will provide a free replacement.

  • Shipping: Customers cover shipping costs to return your defective product to our UK offices and we cover the costs for sending you a replacement.

 

What’s Not Covered

  • Accidental Damage: Issues caused by misuse, drops, liquid exposure, or unauthorised modifications/repairs.

  • Normal Wear & Tear: Cosmetic or functional wear resulting from standard everyday use.

  • External Causes: Damage from natural disasters, power surges, or other outside factors beyond our control.

 

How to Make a Warranty Claim

Contact Us: Email our support team at support@replaicam.com with your order number, a clear description of the issue, and supporting photos or videos.

 

  • Return Instructions: Our team will provide detailed guidance for the return process, including any required documentation.

  • Replacement: Once we receive and inspect your product, we will ship out a replacement promptly.

 

Customer Support

Our support team is always ready to help with warranty claims or any product concerns. For assistance, simply contact us at support@replaicam.com.

 

Thank you for choosing ReplAi Cam—engineered for performance, built for reliability.

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